Last updated: July 31, 2026
Who operates this website
UrbanCove, Inc. operates this website as a California real estate brokerage. Questions about this notice may be directed to info@urbancove.com or mailed to 5920 Nathaniel Way, Suite 300, Bakersfield, CA 93313.
Information you choose to provide
Website forms may collect contact information, including name, email address, and phone number; the type of real estate or property-management request; property addresses and property characteristics; desired timing and price ranges; rental or listing references; and the message or details you submit.
Recruiting inquiries may include a California DRE license number when the person chooses to provide it. Do not submit Social Security numbers, financial account details, identification documents, medical information, or other sensitive records through ordinary website inquiry forms.
Information collected with a request
The site may record the page path, referring page, campaign parameters, and basic technical request information needed to deliver the service, secure the form, prevent abuse, and understand which public pages lead to inquiries. For abuse prevention, a one-way hash derived from network and browser information may be held briefly in server memory. The website does not intentionally store a raw IP address in the lead record.
How information is used
- To review and respond to real estate, property-management, rental, recruiting, or general inquiries.
- To understand a property or requested service before a conversation.
- To route requests and coordinate brokerage or property-management work.
- To protect forms and systems from spam, duplicate requests, and misuse.
- To evaluate website performance using limited, non-PII analytics events.
- To meet recordkeeping, legal, regulatory, and professional obligations where applicable.
Submitting an inquiry does not enroll a person in marketing communications. Any future marketing consent should be requested separately and not be preselected.
Analytics
The site includes a provider-neutral analytics interface. If an analytics provider is configured later, events may describe actions such as opening a search, submitting a configured form, or clicking a portal link. Free-form messages, property addresses, names, email addresses, and phone numbers are not intended to be sent as analytics properties.
IDX property search
Live property search and listing pages may be provided by IDX Broker or a successor IDX provider through a branded search subdomain, wrapper, or supported widget. The provider may process search criteria, listing views, account registration, favorites, saved searches, and property inquiries when those features are enabled. The provider's own privacy terms may apply to its systems. UrbanCove does not copy general MLS inventory into its lead database.
Buildium
Buildium is the external operating system for available rentals, rental applications, resident access, owner access, accounting, and other property-management functions. Information entered after following a Buildium link is handled through Buildium and the applicable property- management relationship. This website does not recreate Buildium portals or application records locally.
Supabase and website forms
When configured, Supabase stores website lead records for UrbanCove. Browser code uses only public configuration values where needed; server credentials are not intentionally exposed to the browser. If lead storage is not configured or a request cannot be saved, the website does not present the request as successfully received.
Security and verification services
Website forms may use Cloudflare Turnstile when configured to distinguish legitimate requests from automated abuse. Technical information may be sent to that verification provider as part of the check. No website transmission or storage system can be guaranteed completely secure.
Sharing and service providers
Information may be processed by service providers that support website hosting, lead storage, property search, property management, security, communications, and professional operations. Information may also be disclosed when reasonably necessary to comply with law, protect rights and systems, complete an authorized service, or respond to a valid legal process. UrbanCove does not state in this policy that it sells personal information.
Retention
Information is retained only for as long as reasonably needed for the inquiry, the resulting professional relationship, security, dispute handling, recordkeeping, and applicable legal or regulatory obligations. Different records may require different retention periods. Temporary in-memory abuse controls are not a durable cross-instance retention system.
California privacy considerations
California residents may have rights regarding access, correction, deletion, or information about certain uses of personal information, subject to the law, the nature of the relationship, and applicable exceptions. To make a request, contact info@urbancove.com and describe the request without sending sensitive identity records by ordinary email. UrbanCove may need to verify the request through an appropriate method before acting.
Children's information
This website is intended for adults seeking real estate or property-management services and is not directed to children. Do not submit information about a child unless it is necessary and appropriate for an authorized housing matter.
Changes to this notice
This notice may be updated as the website, providers, and practices change. The revised date should be updated when material changes are published.